Privacy Policy

1. Introduction

Welcome to Puja.life. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website puja.life and purchase our products.

2. Information We Collect

When you use our website or place an order, we may collect the following information:

• Name
• Mobile number
• Email address
• Billing and shipping address
• Order and purchase details
• Payment-related transaction information
• IP address and browser information
• Device and website usage information

3. How We Use Your Information

We may use the information collected for the following purposes:

• To process and deliver your orders
• To communicate with you regarding your order
• To process payments through secure payment providers
• To provide customer support
• To improve our website and services
• To prevent fraud and unauthorized activities
• To send important service-related notifications
• To send promotional communications where permitted by law

4. Payment Information

Payments made through our website may be processed by third-party payment service providers. Puja.life does not directly store complete debit card, credit card, or banking credentials on its own servers. Payment information is processed according to the privacy policies and security practices of the respective payment service providers.

5. Sharing of Information

We do not sell or rent your personal information. We may share necessary information with trusted service providers for:

• Payment processing
• Order delivery and shipping
• SMS, email, or communication services
• Website hosting and technical services
• Fraud prevention and security

We may also disclose information when required by applicable law or legal process.

6. Cookies

Our website may use cookies and similar technologies to improve user experience, remember preferences, understand website usage, and improve our services. You may control cookies through your browser settings.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information. You may also contact us regarding questions about the use of your personal data.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our services are not intentionally directed toward children. We do not knowingly collect personal information from children without appropriate legal consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details provided on our website.